Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AZURE :
2. PM-CONTROLLED or
3. PLANNED
& NOTES :
. UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Nuance ASR or
None
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Agent Assist (1) ·
Chatbots (1) ·
External Task Routing (1) ·
Gplus Adapter for Microsoft Dynamics 365 (1) ·
Gplus Adapter for ServiceNow (1) ·
Gplus Adapters for WFM (1) ·
GWS API (1) ·
Intelligent Workload Distribution (1) ·
IVR PaaS (1) ·
Knowledge Management (1) ·
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Predictive Routing (1) ·
Voicebots (1) ·
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_Enterprise IVR (1)
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