Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AZURE :
2. PM-CONTROLLED or
3. PLANNED
& NOTES :
- verify Portico support in specific geo-regions or
Nuance TTS or
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email or
None
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Agent Assist (1) ·
Chatbots (1) ·
External Task Routing (1) ·
Gplus Adapter for Microsoft Dynamics 365 (1) ·
Gplus Adapter for ServiceNow (1) ·
Gplus Adapters for WFM (1) ·
GWS API (1) ·
Intelligent Workload Distribution (1) ·
IVR PaaS (1) ·
Knowledge Management (1) ·
Predictive Engagement (1) ·
Predictive Routing (1) ·
Voicebots (1) ·
Workspace Toolkit (1) ·
_Enterprise IVR (1)
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