Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AZURE :
1. STANDARD or
2. PM-CONTROLLED
& STATUS GEC AWS:
2. PM-CONTROLLED
& NOTES :
Genesys Cloud Resource Management (WE02) package should be positioned for new customers or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
None
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Intelligent Workload Distribution (1) ·
Predictive Engagement (1) ·
Voicebots (1) ·
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