Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AZURE :
0. NA or
4. CONSOLIDATED
& NOTES :
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Voice-only in 4Q20 or
Other
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Agent SSO / SAML 2.0 Integration w/ External IDP (1) ·
Designer Flowchart UI (1) ·
Email Classic (1) ·
Genesys Engage APIs: Workspace API / Voice, Chat (1) ·
Inbound MMS support (1) ·
Interaction Recording (1) ·
Mobile Chat (1) ·
Quality Management (1) ·
Reactive Chat (1) ·
Screen Capture (1) ·
Speech Analytics (GIA) (1) ·
Workforce Management (1)
None (1) ·
Agent SSO / SAML 2.0 Integration w/ External IDP (1) ·
Designer Flowchart UI (1) ·
Genesys Engage APIs: Workspace API / Voice, Chat (1) ·
Inbound MMS support (1) ·
Interaction Recording (1) ·
Quality Management (1) ·
Reactive Chat (1) ·
Reactive Email (1) ·
Screen Capture (1) ·
Speech Analytics (GIA) (1) ·
Workforce Management (1)
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