Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AZURE :
0. NA or
3. PLANNED
& NOTES :
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or
Integration with 3rd party recording solutions or
Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support. or
None
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