Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AZURE :
0. NA or
2. PM-CONTROLLED
& NOTES :
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email or
incl, SOW-145 or
None
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Gplus Adapter for Microsoft Dynamics 365 (1) ·
Gplus Adapter for ServiceNow (1) ·
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IVR PaaS w/Intelligent Automation (1) ·
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Predictive Engagement Salesforce & Marketo Integration (1) ·
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Workspace Toolkit (1)
None (1) ·
Agent Assist (1) ·
Chatbots (1) ·
External Task Routing (1) ·
Gplus Adapter for Microsoft Dynamics 365 (1) ·
Gplus Adapter for ServiceNow (1) ·
Gplus Adapters for WFM (1) ·
GWS API (1) ·
Intelligent Workload Distribution (1) ·
Predictive Engagement (1) ·
Voicebots (1) ·
Workspace Toolkit (1) ·
_IVR_PaaS (1) ·
_NA (1)
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