Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AZURE :
0. NA or
2. PM-CONTROLLED
& NOTES :
.UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Genesys Cloud Resource Management (WE02) package should be positioned for new customers or
None
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Device Management (1) ·
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Gplus Adapter for Microsoft Dynamics 365 (1) ·
Gplus Adapter for ServiceNow (1) ·
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GWS API (1) ·
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Interaction Recording (1) ·
IVR PaaS w/Intelligent Automation (1) ·
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Workforce Management (1) ·
Workspace Toolkit (1)
=_NA (1) ·
Agent Assist (1) ·
Chatbots (1) ·
External Task Routing (1) ·
Gplus Adapter for Microsoft Dynamics 365 (1) ·
Gplus Adapter for ServiceNow (1) ·
Gplus Adapters for WFM (1) ·
GWS API (1) ·
Intelligent Workload Distribution (1) ·
Predictive Engagement (1) ·
Voicebots (1) ·
Workspace Toolkit (1) ·
_IVR_PaaS (1) ·
_NA (1)
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