Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AZURE :
0. NA or
1. STANDARD or
_BD
& NOTES :
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email or
None
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Inbound SMS, MMS (1) ·
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Native Softphone w/SIP (1) ·
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Outbound notifications / IVR (1) ·
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Personal Voice Mail (1) ·
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Pulse real-time reporting (1) ·
Test (1) ·
Workspace (1)
None (1) ·
Advanced Chat (1) ·
Callback (1) ·
Customer surveys (1) ·
Designer (1) ·
Designer w/analytics (1) ·
Enterprise IVR (1) ·
GCXI historical reporting (1) ·
GPlus Adaptor for Salesforce (1) ·
Group Voice Mail (1) ·
Historical Data Feed (1) ·
Inbound SMS, MMS (1) ·
Inbound Voice (1) ·
Native Softphone w/SIP (1) ·
Native Softphone w/WebRTC (1) ·
Outbound notifications / IVR (1) ·
Outbound Voice / agent assisted service (1) ·
Personal Voice Mail (1) ·
Pulse real-time reporting (1) ·
Workspace (1) ·
_IVR_PaaS (1) ·
_NA (1) ·
_TBD (1)
None (1) ·
Designer (1) ·
Designer Visual IVR (1) ·
Designer w/analytics (1) ·
Device Management (1) ·
External LDAP Authentication (1) ·
GCXI historical reporting (1) ·
Historical Data Feed (1) ·
Inbound SMS (1) ·
IVR PaaS w/Intelligent Automation (1) ·
Predictive Engagement Salesforce & Marketo Integration (1) ·
Pulse real-time reporting (1)
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