Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AZURE:
4. CONSOLIDATED
& NOTES :
.UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Genesys Cloud Resource Management (WE02) package should be positioned for new customers or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or
Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP
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