Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AZURE:
2. PM-CONTROLLED
& NOTES :
- verify Portico support in specific geo-regions or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Voice-only in 4Q20 or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or
Social Engagement will be available when the rest of the suite is GA or
None
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Gplus Adapter for Microsoft Dynamics 365 (1) ·
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GWS API (1) ·
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Predictive Engagement (1) ·
Resource Management (WE02) (1) ·
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Workspace Toolkit (1)
Agent Assist (1) ·
Chatbots (1) ·
External Task Routing (1) ·
Gplus Adapter for Microsoft Dynamics 365 (1) ·
Gplus Adapter for ServiceNow (1) ·
Gplus Adapters for WFM (1) ·
GWS API (1) ·
Intelligent Workload Distribution (1) ·
Predictive Engagement (1) ·
Resource Management (WE02) (1) ·
Voicebots (1) ·
Workspace Toolkit (1)
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