Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AZURE:
1. STANDARD
& NOTES :
.UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or
None
& CAPABILITY AWS:
None
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Advanced Chat (1) ·
Callback (1) ·
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Enterprise IVR (1) ·
GPlus Adapter for Salesforce (1) ·
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Native Softphone w/SIP (1) ·
Native Softphone w/WebRTC (1) ·
Outbound notifications / IVR (1) ·
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Personal Voice Mail (1) ·
Test (1) ·
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None (1) ·
Advanced Chat (1) ·
Callback (1) ·
Customer surveys (1) ·
Enterprise IVR (1) ·
GPlus Adaptor for Salesforce (1) ·
Group Voice Mail (1) ·
Inbound Voice (1) ·
Native Softphone w/SIP (1) ·
Native Softphone w/WebRTC (1) ·
Outbound notifications / IVR (1) ·
Outbound Voice / agent assisted service (1) ·
Personal Voice Mail (1) ·
Workspace (1)
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