Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AZURE:
0. NA
& NOTES :
Included in the base seat or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Other or
None
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Designer Visual IVR (1) ·
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IVR PaaS w/Intelligent Automation (1) ·
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Screen Capture (1) ·
Speech Analytics (GIA) (1) ·
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Designer Visual IVR (1) ·
Device Management (1) ·
Interaction Recording (1) ·
IVR PaaS w/Intelligent Automation (1) ·
Predictive Engagement Salesforce & Marketo Integration (1) ·
Quality Management (1) ·
Reactive Chat (1) ·
Reactive Email (1) ·
Screen Capture (1) ·
Speech Analytics (GIA) (1) ·
Workforce Management (1)
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