Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AZURE:
0. NA
& NOTES :
Genesys Universal Scripting – PS Asset or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Covered functionality: IVR and Agent recording, QM and CoachingVoice-only in 4Q20 or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or
Other or
None
Use the filters below to narrow your results.
Designer Visual IVR (1) ·
Device Management (1) ·
Email Classic (1) ·
Interaction Recording (1) ·
IVR PaaS w/Intelligent Automation (1) ·
Predictive Engagement Salesforce & Marketo Integration (1) ·
Quality Management (1) ·
Reactive Chat (1) ·
Screen Capture (1) ·
Speech Analytics (GIA) (1) ·
Workforce Management (1)
Designer Visual IVR (1) ·
Device Management (1) ·
Interaction Recording (1) ·
IVR PaaS w/Intelligent Automation (1) ·
Predictive Engagement Salesforce & Marketo Integration (1) ·
Quality Management (1) ·
Reactive Chat (1) ·
Reactive Email (1) ·
Screen Capture (1) ·
Speech Analytics (GIA) (1) ·
Workforce Management (1)
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