Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AWS :
2. PM-CONTROLLED or
Other
& CAPABILITY AZURE :
Quality Assurance and Compliance (WE01) or
Recording Connector – Assisted Service or
Social Engagement or
_Designer
Use the filters below to narrow your results.
Included into Designer as a feature (1) ·
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Covered functionality: IVR and Agent recording, QM and CoachingVoice-only in 4Q20 (1) ·
Integration with 3rd party recording solutions (1) ·
Social Engagement will be available when the rest of the suite is GA (1)
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