Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AWS :
2. PM-CONTROLLED or
3. PLANNED or
None
& NOTES :
Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn or
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email or
None
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Email (1) ·
Employee Performance (WE03) (1) ·
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Genesys Engage API: Provisioning (1) ·
Genesys Engage APIs: Statistics (1) ·
Gplus Adapter for Microsoft Dynamics 365 (1) ·
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GWS API (1) ·
In-browser WebRTC Support (1) ·
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Test (1) ·
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WebRTC Media Service* (1) ·
Workspace Toolkit (1) ·
_Advanced Chat (1)
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Agent Assist (1) ·
Chatbots (1) ·
External Task Routing (1) ·
Gplus Adapter for Microsoft Dynamics 365 (1) ·
Gplus Adapter for ServiceNow (1) ·
Gplus Adapters for WFM (1) ·
GWS API (1) ·
Intelligent Workload Distribution (1) ·
Knowledge Management (1) ·
Predictive Engagement (1) ·
Predictive Routing (1) ·
Voicebots (1) ·
Workspace Toolkit (1) ·
_Callback (1) ·
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_Default config (1) ·
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_NA (1) ·
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_WWE, _SIP Phone (1)
None (1) ·
Designer Visual IVR (1) ·
Dialog Engine NLU (1) ·
Genesys Engage API: Provisioning (1) ·
Genesys Engage APIs: Statistics (1) ·
In-browser WebRTC Support (1) ·
Mobile Callback (GES Callback)* (1) ·
Mobile Click-to-Call (1) ·
Open-Internet-Connected Agents* (1) ·
Predictive Engagement Salesforce & Marketo Integration (1) ·
Rich Media for Chatbots & Messaging (1) ·
WebRTC Media Service* (1) ·
Workspace Toolkit (1)
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