Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AZURE:
4. CONSOLIDATED
& STATUS GEC AWS:
2. PM-CONTROLLED
& TIME EAP GEC AZURE:
None
& NOTES :
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Other or
None
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Dialog Engine NLU (1) ·
Genesys Engage API: Provisioning (1) ·
Genesys Engage APIs: Statistics (1) ·
Genesys Engage APIs: Workspace API / Voice, Chat (1) ·
In-browser WebRTC Support (1) ·
Inbound MMS support (1) ·
Mobile Callback (GES Callback)* (1) ·
Mobile Click-to-Call (1) ·
Rich Media for Chatbots & Messaging (1) ·
WebRTC Media Service* (1)
Dialog Engine NLU (1) ·
Genesys Engage API: Provisioning (1) ·
Genesys Engage APIs: Statistics (1) ·
Genesys Engage APIs: Workspace API / Voice, Chat (1) ·
In-browser WebRTC Support (1) ·
Inbound MMS support (1) ·
Mobile Callback (GES Callback)* (1) ·
Mobile Click-to-Call (1) ·
Rich Media for Chatbots & Messaging (1) ·
WebRTC Media Service* (1)
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