Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AWS:
2. PM-CONTROLLED
& NOTES
:
Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date
or
Nuance ASR
or
None
& CAPABILITY AWS:
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Agent Assist (1) ·
Chatbots (1) ·
External Task Routing (1) ·
Gplus Adapter for Microsoft Dynamics 365 (1) ·
Gplus Adapter for ServiceNow (1) ·
Gplus Adapters for WFM (1) ·
GWS API (1) ·
Intelligent Workload Distribution (1) ·
Messaging (1) ·
Predictive Engagement (1) ·
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