Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AWS:
2. PM-CONTROLLED
& NOTES :
Included in the base seat or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or
Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn or
None
& CAPABILITY AZURE:
Predictive Engagement
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