Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AWS:
2. PM-CONTROLLED
& NOTES :
. UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or
Nuance TTS or
Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support.
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