Drilldown: Test Capabilities
Test Capabilities > NOTES :
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email or
Other or
None
& CAPABILITY AWS :
IVR PaaS w/Intelligent Automation or
Outbound Email or
None
Use the filters below to narrow your results.
NAME:
None (1) ·
Advanced Chat (1) ·
Agent Assist (1) ·
Agent Scripting (1) ·
Callback (1) ·
Chatbots (1) ·
Context Routing (1) ·
Customer surveys (1) ·
Enterprise IVR (1) ·
External Task Routing (1) ·
Gplus Adapter for Microsoft Dynamics 365 (1) ·
Gplus Adapter for ServiceNow (1) ·
Gplus Adapters for WFM (1) ·
GPlus Adaptor for Salesforce (1) ·
Group Voice Mail (1) ·
GWS API (1) ·
Inbound Voice (1) ·
Intelligent Workload Distribution (1) ·
Knowledge Management (1) ·
Messaging (1) ·
Native Softphone w/SIP (1) ·
Native Softphone w/WebRTC (1) ·
Outbound notifications / IVR (1) ·
Outbound Voice / agent assisted service (1) ·
Personal Voice Mail (1) ·
Predictive Engagement (1) ·
Predictive Routing (1) ·
Quality Assurance and Compliance (WE01) (1) ·
Recording Connector – Assisted Service (1) ·
Recording Connector – Self-Service (1) ·
Resource Management (WE02) (1) ·
Voicebots (1) ·
Workspace (1) ·
_IVR_PaaS (1) ·
_Outbound Voice / agent assisted service (1)
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