Drilldown: Test Capabilities
Test Capabilities > NOTES :
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email or
Other
& CAPABILITY AWS :
Genesys Engage APIs: Workspace API / Voice, Chat or
Quality Management or
None
Use the filters below to narrow your results.
Agent Scripting (1) ·
Context Routing (1) ·
Email (1) ·
Employee Performance (WE03) (1) ·
Genesys Engage APIs: Workspace API / Voice, Chat (1) ·
Messaging (1) ·
Mobile Chat (1) ·
Quality Assurance and Compliance (WE01) (1) ·
Quality Management (1) ·
Recording Connector – Assisted Service (1) ·
Recording Connector – Self-Service (1) ·
Resource Management (WE02) (1)
Showing below up to 1 result in range #1 to #1.
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