Drilldown: Test Capabilities
Test Capabilities > NOTES :
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or
Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn
& CAPABILITY AWS :
Agent SSO / SAML 2.0 Integration w/ External IDP or
Rich Media for Chatbots & Messaging
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