Drilldown: Test Capabilities
Test Capabilities > NOTES :
Integration with 3rd party recording solutions or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or
Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn
& CAPABILITY AWS :
Agent SSO / SAML 2.0 Integration w/ External IDP or
Outbound List Import (SFTP)
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