Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AZURE:
4. CONSOLIDATED
& NOTES :
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Covered functionality: IVR and Agent recording, QM and CoachingVoice-only in 4Q20 or
Integration with 3rd party recording solutions or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or
None
Use the filters below to narrow your results.
Custom/External Pre-Validation (1) ·
Dialog Engine NLU (1) ·
Genesys Engage API: Provisioning (1) ·
Genesys Engage APIs: Statistics (1) ·
In-browser WebRTC Support (1) ·
IVR Recording (1) ·
Mobile Callback (GES Callback)* (1) ·
Mobile Chat (1) ·
Mobile Click-to-Call (1) ·
Open-Internet-Connected Agents* (1) ·
Outbound Analytics (1) ·
Outbound Email (1) ·
Outbound List Export (SFTP) (1) ·
Outbound List Import (SFTP) (1) ·
Outbound Restful API’s (1) ·
Outbound Short Message Service (SMS) (1) ·
Outbound Short Message Service (SMS) Aggregation (1) ·
Outbound-GVP Modes (power GVP, predictive GVP, progressive GVP) (1) ·
Outbound-Predictive (1) ·
Outbound-Preview - Pull (1) ·
Outbound-Preview - Push (1) ·
Outbound-Progressive (1) ·
Rich Media for Chatbots & Messaging (1) ·
WebRTC Media Service* (1)
None (1) ·
Custom/External Pre-Validation (1) ·
Dialog Engine NLU (1) ·
Genesys Engage API: Provisioning (1) ·
Genesys Engage APIs: Statistics (1) ·
In-browser WebRTC Support (1) ·
IVR Recording (1) ·
Mobile Callback (GES Callback)* (1) ·
Mobile Click-to-Call (1) ·
Open-Internet-Connected Agents* (1) ·
Outbound Analytics (1) ·
Outbound Email (1) ·
Outbound List Export (SFTP) (1) ·
Outbound List Import (SFTP) (1) ·
Outbound Restful API’s (1) ·
Outbound Short Message Service (SMS) (1) ·
Outbound Short Message Service (SMS) Aggregation (1) ·
Outbound-GVP Modes (power GVP, predictive GVP, progressive GVP) (1) ·
Outbound-Predictive (1) ·
Outbound-Preview - Pull (1) ·
Outbound-Preview - Push (1) ·
Outbound-Progressive (1) ·
Rich Media for Chatbots & Messaging (1) ·
WebRTC Media Service* (1)
Showing below up to 1 result in range #1 to #1.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)