Drilldown: Test Capabilities
Test Capabilities > NOTES :
Included in the base seat or
Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date or
Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn or
Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support. or
Social Engagement will be available when the rest of the suite is GA or
None
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