Drilldown: Test Capabilities
Test Capabilities > NOTES :
Included in the base seat or
Integration with 3rd party recording solutions or
Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Social Engagement will be available when the rest of the suite is GA
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