Drilldown: Test Capabilities
Test Capabilities > NOTES :
Included in the base seat or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or
Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date or
None
& CAPABILITY AWS :
Reactive Chat or
WebRTC Media Service*
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