Drilldown: Test Capabilities
Test Capabilities > NOTES :
Genesys Universal Scripting – PS Asset or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or
None
& CAPABILITY AWS :
Outbound Short Message Service (SMS) or
Rich Media for Chatbots & Messaging
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