Drilldown: Test Capabilities
Test Capabilities > NOTES :
.UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Available to current Reactive Chat customers only or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or
None
& CAPABILITY AWS:
Interaction Recording
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