Drilldown: Test Capabilities
Test Capabilities > NAME :
Outbound-GVP Modes (power GVP, predictive GVP, progressive GVP) or
Reactive Chat
& STATUS GEC AWS:
2. PM-CONTROLLED
& NOTES :
Available to current Reactive Chat customers only or
Genesys Cloud Resource Management (WE02) package should be positioned for new customers or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Voice-only in 4Q20
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