Drilldown: Test Capabilities
Test Capabilities > NAME :
Callback or
Open-Internet-Connected Agents*
& FEATURE LEVEL GEC AZURE:
1. CAPABILITY
& NOTES :
. UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Integration with 3rd party recording solutions or
None
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