Drilldown: Test Capabilities
Test Capabilities > NAME :
Agent Scripting or
Outbound Short Message Service (SMS) Aggregation
& TIME EAP GEC AZURE:
1Q21
& NOTES :
Genesys Universal Scripting – PS Asset or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or
Integration with 3rd party recording solutions
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