Drilldown: Test Capabilities
Test Capabilities > NAME:
Workforce Management
& TIME EAP GEC AZURE:
None
& NOTES :
Genesys Cloud Resource Management (WE02) package should be positioned for new customers or
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email
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