Drilldown: Test Capabilities
Test Capabilities > NAME:
Screen Capture
& FEATURE LEVEL GEC AZURE :
1. CAPABILITY or
3. FEATURE
& STATUS GEC AZURE :
_BD or
Other
& NOTES:
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers
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