Drilldown: Test Capabilities
Test Capabilities > CATEGORY:
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& FEATURE LEVEL GEC AZURE :
1. CAPABILITY or
3. FEATURE
& NOTES :
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email or
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Callback (1) ·
Chatbots (1) ·
Customer surveys (1) ·
Designer (1) ·
Designer w/analytics (1) ·
Enterprise IVR (1) ·
External Task Routing (1) ·
GCXI historical reporting (1) ·
Gplus Adapter for Microsoft Dynamics 365 (1) ·
Gplus Adapter for ServiceNow (1) ·
Gplus Adapters for WFM (1) ·
GPlus Adaptor for Salesforce (1) ·
Group Voice Mail (1) ·
GWS API (1) ·
Historical Data Feed (1) ·
Inbound Voice (1) ·
IVR PaaS (1) ·
Native Softphone w/SIP (1) ·
Native Softphone w/WebRTC (1) ·
Personal Voice Mail (1) ·
Pulse real-time reporting (1) ·
Voicebots (1) ·
Workspace (1) ·
Workspace Toolkit (1) ·
_GWS API (1) ·
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_WWE, _SIP Phone (1)
None (1) ·
Designer (1) ·
Designer Visual IVR (1) ·
Designer w/analytics (1) ·
External LDAP Authentication (1) ·
GCXI historical reporting (1) ·
Genesys Engage API: Provisioning (1) ·
Genesys Engage APIs: Statistics (1) ·
Historical Data Feed (1) ·
In-browser WebRTC Support (1) ·
IVR PaaS (1) ·
Pulse real-time reporting (1) ·
WebRTC Media Service* (1) ·
Workspace Toolkit (1)
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