Drilldown: Test Capabilities
Test Capabilities > FEATURE LEVEL GEC AZURE :
1. CAPABILITY or
3. FEATURE
& NOTES :
Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
None
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NAME:
CAPABILITY AZURE:
None (1) ·
Designer (1) ·
Designer Visual IVR (1) ·
Designer w/analytics (1) ·
Dialog Engine NLU (1) ·
External LDAP Authentication (1) ·
GCXI historical reporting (1) ·
Genesys Engage API: Provisioning (1) ·
Genesys Engage APIs: Statistics (1) ·
Historical Data Feed (1) ·
In-browser WebRTC Support (1) ·
Inbound SMS (1) ·
IVR PaaS (1) ·
Outbound Analytics (1) ·
Outbound List Export (SFTP) (1) ·
Outbound List Import (SFTP) (1) ·
Outbound Restful API’s (1) ·
Outbound Short Message Service (SMS) Aggregation (1) ·
Outbound-Predictive (1) ·
Outbound-Preview - Pull (1) ·
Outbound-Preview - Push (1) ·
Outbound-Progressive (1) ·
Predictive Engagement Salesforce & Marketo Integration (1) ·
Pulse real-time reporting (1) ·
Rich Media for Chatbots & Messaging (1) ·
Screen Capture (1) ·
WebRTC Media Service* (1) ·
Workspace Toolkit (1)
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