Drilldown: Test Capabilities
Test Capabilities > FEATURE LEVEL GEC AZURE:
3. FEATURE
& NOTES :
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or
Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
None
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Dialog Engine NLU (1) ·
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Genesys Engage APIs: Statistics (1) ·
In-browser WebRTC Support (1) ·
Outbound Analytics (1) ·
Outbound List Export (SFTP) (1) ·
Outbound List Import (SFTP) (1) ·
Outbound Restful API’s (1) ·
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Outbound-Preview - Pull (1) ·
Outbound-Preview - Push (1) ·
Outbound-Progressive (1) ·
Rich Media for Chatbots & Messaging (1) ·
WebRTC Media Service* (1)
Dialog Engine NLU (1) ·
Genesys Engage API: Provisioning (1) ·
Genesys Engage APIs: Statistics (1) ·
In-browser WebRTC Support (1) ·
Outbound Analytics (1) ·
Outbound List Export (SFTP) (1) ·
Outbound List Import (SFTP) (1) ·
Outbound Restful API’s (1) ·
Outbound Short Message Service (SMS) Aggregation (1) ·
Outbound-Predictive (1) ·
Outbound-Preview - Pull (1) ·
Outbound-Preview - Push (1) ·
Outbound-Progressive (1) ·
Rich Media for Chatbots & Messaging (1) ·
WebRTC Media Service* (1)
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