Drilldown: Test Capabilities
Test Capabilities > FEATURE LEVEL GEC AZURE:
2. USE CASE
& NOTES :
Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support. or
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email or
Other or
None
Use the filters below to narrow your results.
Agent SSO / SAML 2.0 Integration w/ External IDP (1) ·
Custom/External Pre-Validation (1) ·
Device Management (1) ·
Inbound MMS support (1) ·
IVR PaaS w/Intelligent Automation (1) ·
IVR Recording (1) ·
Mobile Callback (GES Callback)* (1) ·
Mobile Chat (1) ·
Mobile Click-to-Call (1) ·
Open-Internet-Connected Agents* (1) ·
Outbound Email (1) ·
Outbound Short Message Service (SMS) (1) ·
Outbound-GVP Modes (power GVP, predictive GVP, progressive GVP) (1)
None (1) ·
Agent SSO / SAML 2.0 Integration w/ External IDP (1) ·
Custom/External Pre-Validation (1) ·
Device Management (1) ·
Inbound MMS support (1) ·
IVR PaaS w/Intelligent Automation (1) ·
IVR Recording (1) ·
Mobile Callback (GES Callback)* (1) ·
Mobile Click-to-Call (1) ·
Open-Internet-Connected Agents* (1) ·
Outbound Email (1) ·
Outbound Short Message Service (SMS) (1) ·
Outbound-GVP Modes (power GVP, predictive GVP, progressive GVP) (1)
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