Drilldown: Test Capabilities
Test Capabilities > FEATURE LEVEL GEC AZURE:
2. USE CASE
& NOTES :
- verify Portico support in specific geo-regions or
Genesys Cloud Resource Management (WE02) package should be positioned for new customers or
Social Engagement will be available when the rest of the suite is GA or
None
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Custom/External Pre-Validation (1) ·
Device Management (1) ·
Inbound MMS support (1) ·
IVR PaaS w/Intelligent Automation (1) ·
IVR Recording (1) ·
Mobile Callback (GES Callback)* (1) ·
Mobile Click-to-Call (1) ·
Open-Internet-Connected Agents* (1) ·
Outbound Email (1) ·
Outbound Short Message Service (SMS) (1) ·
Outbound-GVP Modes (power GVP, predictive GVP, progressive GVP) (1)
Custom/External Pre-Validation (1) ·
Device Management (1) ·
Inbound MMS support (1) ·
IVR PaaS w/Intelligent Automation (1) ·
IVR Recording (1) ·
Mobile Callback (GES Callback)* (1) ·
Mobile Click-to-Call (1) ·
Open-Internet-Connected Agents* (1) ·
Outbound Email (1) ·
Outbound Short Message Service (SMS) (1) ·
Outbound-GVP Modes (power GVP, predictive GVP, progressive GVP) (1)
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