Drilldown: Test Capabilities
Test Capabilities > FEATURE LEVEL GEC AZURE:
1. CAPABILITY
& TIME PA GEC AZURE:
None
& NOTES :
Integration with 3rd party recording solutions or
Social Engagement will be available when the rest of the suite is GA or
Other
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Context Routing (1) ·
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Employee Performance (WE03) (1) ·
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Quality Management (1) ·
Reactive Chat (1) ·
Resource Management (WE02) (1) ·
Screen Capture (1) ·
Speech Analytics (GIA) (1) ·
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