Drilldown: Test Capabilities
Test Capabilities > FEATURE LEVEL GEC AZURE:
1. CAPABILITY
& TIME EAP GEC AZURE:
None
& NOTES :
Available to current Reactive Chat customers only or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or
Other
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Context Routing (1) ·
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Quality Management (1) ·
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