Drilldown: Test Capabilities
Test Capabilities > FEATURE LEVEL GEC AZURE:
1. CAPABILITY
& STATUS GEC AZURE:
2. PM-CONTROLLED
& NOTES :
- verify Portico support in specific geo-regions or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email or
None
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Gplus Adapter for Microsoft Dynamics 365 (1) ·
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None (1) ·
Agent Assist (1) ·
Chatbots (1) ·
External Task Routing (1) ·
Gplus Adapter for Microsoft Dynamics 365 (1) ·
Gplus Adapter for ServiceNow (1) ·
Gplus Adapters for WFM (1) ·
GWS API (1) ·
Intelligent Workload Distribution (1) ·
Predictive Engagement (1) ·
Voicebots (1) ·
Workspace Toolkit (1)
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