Drilldown: Test Capabilities
Test Capabilities > FEATURE LEVEL GEC AZURE:
1. CAPABILITY
& NOTES :
Genesys Cloud Resource Management (WE02) package should be positioned for new customers or
Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support. or
Social Engagement will be available when the rest of the suite is GA
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