Drilldown: Test Capabilities
Test Capabilities > NAME:
Agent Scripting
& FEATURE LEVEL GEC AZURE:
1. CAPABILITY
& NOTES :
Available to current Reactive Chat customers only or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Other
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