Drilldown: Test Capabilities
Test Capabilities > FEATURE LEVEL GEC AZURE:
1. CAPABILITY
& NOTES :
.UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or
Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date or
Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn or
Nuance ASR
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