Drilldown: Test Capabilities
Test Capabilities > FEATURE LEVEL GEC AZURE:
1. CAPABILITY
& NOTES :
.UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Included in the base seat or
Integration with 3rd party recording solutions or
Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn or
Social Engagement will be available when the rest of the suite is GA or
None
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CAPABILITY AZURE:
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Designer (1) ·
Designer Visual IVR (1) ·
Designer w/analytics (1) ·
External LDAP Authentication (1) ·
GCXI historical reporting (1) ·
Historical Data Feed (1) ·
Inbound SMS (1) ·
Interaction Recording (1) ·
IVR PaaS (1) ·
Predictive Engagement Salesforce & Marketo Integration (1) ·
Pulse real-time reporting (1) ·
Social Engagement (Twitter, FB) (1) ·
Workspace Toolkit (1)
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