Drilldown: Test Capabilities
Test Capabilities > NAME:
Quality Management
& FEATURE LEVEL GEC AZURE:
1. CAPABILITY
& NOTES :
. UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Available to current Reactive Chat customers only or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or
Nuance ASR
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