Drilldown: Test Capabilities
Test Capabilities > FEATURE LEVEL GEC AZURE:
1. CAPABILITY
& NOTES :
. UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Available to current Reactive Chat customers only or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or
Integration with 3rd party recording solutions
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