Drilldown: Test Capabilities
Test Capabilities > CATEGORY :
Outbound or
Other
& FEATURE LEVEL GEC AZURE:
1. CAPABILITY
& NOTES :
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or
None
Use the filters below to narrow your results.
Advanced Chat (1) ·
Agent Assist (1) ·
Inbound SMS, MMS (1) ·
Intelligent Workload Distribution (1) ·
Knowledge Management (1) ·
Outbound notifications / IVR (1) ·
Outbound Voice / agent assisted service (1) ·
Predictive Engagement (1) ·
Predictive Engagement Salesforce & Marketo Integration (1) ·
Predictive Routing (1)
Showing below up to 1 result in range #1 to #1.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)