Drilldown: Test Capabilities
Test Capabilities > CATEGORY :
Digital or
None
& STATUS GEC AWS :
1. STANDARD or
3. PLANNED
& CAPABILITY AWS :
Designer w/analytics or
None
Use the filters below to narrow your results.
Advanced Chat (1) ·
Callback (1) ·
Context Routing (1) ·
Customer surveys (1) ·
Designer w/analytics (1) ·
Email (1) ·
Enterprise IVR (1) ·
GPlus Adapter for Salesforce (1) ·
Group Voice Mail (1) ·
Inbound Voice (1) ·
Mobile Chat (1) ·
Native Softphone w/SIP (1) ·
Native Softphone w/WebRTC (1) ·
Personal Voice Mail (1) ·
Workspace (1)
None (1) ·
Included in the base seat (1) ·
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP (1) ·
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email (1)
None (1) ·
Advanced Chat (1) ·
Callback (1) ·
Context Routing (1) ·
Customer surveys (1) ·
Designer w/analytics (1) ·
Enterprise IVR (1) ·
GPlus Adaptor for Salesforce (1) ·
Group Voice Mail (1) ·
Inbound Voice (1) ·
Native Softphone w/SIP (1) ·
Native Softphone w/WebRTC (1) ·
Personal Voice Mail (1) ·
Workspace (1)
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